Fostering a dynamic and secure environment for Bitcoin gambling is one of the primary objectives of Bitcoin Gambling Guide (BitcoinGG).
With the recent revamp of its website, BitcoinGG has taken another step toward fulfilling this goal as it now functions as a venue where players can voice out their concerns and complaints in a prompt and efficient manner.
The File a Complaint function is among the newest additions to the services offered on the website. Through this, Bitcoin gambling enthusiasts are finally provided with a medium to submit a complaint.
It may be about accounts, banking, bonuses, games, support system, or anything else that concerns the Bitcoin casino, sportsbook, poker room, or any other gambling website.
Hassle-free process of submitting complaints
Unpaid withdrawals and missing bonuses are some of the typical obstacles players run into while betting on Bitcoin games. Dealing with the casino’s support may be the first step to fixing such problems, but doing so tend to take a longer time before reaching a solution.
With BitcoinGG’s newest service, submitting complaints will only take a few easy steps. The best part here is that BitcoinGG will be responsible in reminding the reported brands about the player concerns and in encouraging them to take quick, on point actions.
For Bitcoin gamblers to successfully file a complaint, they must first be registered on BitcoinGG. Otherwise, signing up is mandatory, which only takes a few seconds to complete.
Once registered with a Player account, they may go directly to the brand review page of the gambling website in question or head over to the File a Complaint page that can be accessed on the BitcoinGG footer.
An honest, pro-active, and objective function
All submitted complaints, however, must be supported with facts. This means that the complaint should clearly detail the series of events that led to the problem.
The form will also require players to provide factual details like the unpaid amount, duration of the problem, and even screenshots that will further solidify the claims that the complaint is indeed valid and authentic.
In order to maintain an honest platform and protect the Bitcoin gambling websites from opportunistic individuals on a mission to lambast the brands, every complaint filed is subject to the careful evaluation of the editor at BitcoinGG.
It is only until a confirmation within 24 to 48 hours, then, that the complaint will be filed and published online, with the respective brand representatives of the gambling website notified of the new complaint.
Brands already with a registered Brand Representative account will have 72 hours to respond to the player’s query while those who are yet to acquire one are given 120 hours.
A pioneer, player-friendly feature
With the BitcoinGG File a Complaint function already fully operational, more Bitcoin gambling players are assured of fast-tracking the process of getting their concerns addressed and problems fixed.
This feature may already be prevalent in the real-money iGaming industry, but it is only now that the Bitcoin gambling market is witnessing a breakthrough in ensuring a harmonious, entertaining, and enjoyable cryptocurrency gambling experience through the efforts of the trusted leader on Bitcoin gambling market.